Guaranteed resolution of your issue, or you pay nothing!Į-Tech is the #1 Quickbooks data migration and Conversion service provider. Quickbooks Repair Pro will resolve it efficiently and affordably. If it is a complex issue or you are unable to solve the issue, you may contact us by clicking here or by using other support options. First try to resolve the issue yourself by looking for a resolution described below. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. Support for this issue is available either by self-service or paid support options. How do I clear an overpayment on an invoice?: this issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Resolution for Issue 'How do I clear an overpayment on an invoice?' available: Yes (Solved). If you now choose Customers > Create Credit Memos/Refunds to display the credit memo you just entered and click Tx History, you should see the refund check listed in the Transaction History – Credit memo window.

Included in the Existing Credits field and the refund check in the bottom section of the window.ģ Select the Apply Existing Credits checkbox.Ĥ On the Refund Chk line, enter the check amount in the Payment column, if not already entered by QuickBooks, and then click OK. To connect the refund check to the credit memo:Ģ Choose the customer to whom you just wrote the refund check.

You use the Receive Payments window to connect the two. This ensures that QuickBooks will account for the credit and refund correctly.Īlthough you have recorded both the credit memo and the check, you still need to connect the check to the credit memo so that QuickBooks can track the transaction correctly. Make sure all the information on the check is correct.Ĭaution: Leave Accounts Receivable as the account in the detail area of the refund check.Open the credit memo you want to use for the refund.When you need to refund a customer some money, create a credit memo first.

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